Items where Author is "Astuti, Laylan Arizha"

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Skripsi

Astuti, Laylan Arizha (2022) Analisis Pengukuran Kepuasan Nasabah Terhadap Kualitas Pelayanan PT. Bank BTN Syariah Kota Medan Dengan Metode Importance Performance Analysis (IPA) & Metode Customer Satisfaction Index (CSI) (Studi Kasus pada Mahasiswa UIN Sumatera Utara Stambuk 2018). Skripsi thesis, Universitas Islam Negeri Sumatera Utara.

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