Nurhayani, Nurhayani (2011) Peran komunikasi interpersonal dalam upaya meningatkan kualitas pelayanan perpustakaan. Iqra': Jurnal Perpustakaan dan Informasi, 05 (01). pp. 12-22. ISSN 2442-8175
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(3)PERAN KOMUNIKASI INTERPERSONAL DALAM UPAYA.pdf Download (352kB) | Preview |
Abstract
The quality of library services is strongly influenced by the quality of librarians as implementers. Quality of the librarian is determined by educational background (skills), personality and communication skills. Interpersonal communication skills are very important for librarians, because in information service activities librarian is dealing directly with the users of the library
| Jenis Item: | Artikel |
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| Uncontrolled Keywords: | Komunikasi, Pelayanan |
| Subjects: | 300 Social sciences > 302 Social intercd /ction |
| Divisions: | Artikel (Jurnal, Koran, Majalah) |
| Pengguna yang mendeposit: | Mrs. Misdar Piliang |
| Date Deposited: | 29 Jul 2016 04:07 |
| Last Modified: | 13 Nov 2020 03:59 |
| URI: | http://repository.uinsu.ac.id/id/eprint/636 |
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