PERAN KOMUNIKASI INTERPERSONAL DALAM UPAYA MENINGKATKAN KUALITAS PELAYANAN PERPUSTAKAAN

Nurhayani, Nurhayani (2011) PERAN KOMUNIKASI INTERPERSONAL DALAM UPAYA MENINGKATKAN KUALITAS PELAYANAN PERPUSTAKAAN. Iqra': Jurnal Perpustakaan dan Informasi, 05 (01). pp. 12-22. ISSN 2442-8175

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Abstract

The quality of library services is strongly influenced by the quality of librarians as implementers. Quality of the librarian is determined by educational background (skills), personality and communication skills. Interpersonal communication skills are very important for librarians, because in information service activities librarian is dealing directly with the users of the library

Jenis Item: Artikel
Uncontrolled Keywords: KOMUNIKASI, PELAYANAN
Subjects: 300 Social sciences > 302 Social intercd /ction
Divisions: Artikel (Jurnal, Koran, Majalah)
Pengguna yang mendeposit: Mrs. Misdar Piliang
Date Deposited: 29 Jul 2016 04:07
Last Modified: 05 Dec 2018 04:55
URI: http://repository.uinsu.ac.id/id/eprint/636

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