Items where Author is "Yohani, Rima"

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Yohani, Rima and M.Ridwan, M.Ridwan (2022) Analisis pengaruh tingkat kualitas pelayanan dan kelengkapan fasilitas terhadap kepuasan nasabah dengan metode index potential gain costumer (Studi Kasus pada Bank Muamalat Indonesia KCP Kisaran). Syntax Literate: Jurnal Ilmiah Indonesia, 7 (12). ISSN p–ISSN: 2541- 0849 e-ISSN: 2548-1398

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