Items where Author is "Purba, Dita Anjani"
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Purba, Dita Anjani (2019) Mekanisme Penanganan Customer Service Terhadap Complaint Nasabah (Studi Kasus Pada Bank Sumut KCP Syariah HM.Joni Medan). Skripsi thesis, Universitas Islam Negeri Sumatera Utara.