Perspective Of Internal Process Based On Multidimensional Performance Models In Development Of Zakat Management Accounting

Asmuni, Asmuni and Marpaung, Muslim and Kamilah, Kamilah (2020) Perspective Of Internal Process Based On Multidimensional Performance Models In Development Of Zakat Management Accounting. European Journal Of Mangement And Marketing Studies, 5 (3). ISSN 2501-9988

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Abstract

We realize that the internal process is one of the most important perspectives among the various perspectives and dimensions of performance measurement of the Zakat Management Organization which must always adapt to change and development, including the development of management accounting. This study uses a qualitative approach with the application of ANP (Analytic Network Process). The research respondents consisted of 5 people including practitioners, experts and academics. The results found that there were 2 problems in the perspective of the Internal Process based on the Multidimensional Performance Model, namely the problem of low program innovation and limited after-service. The priority solution in overcoming this problem is a follow-up service solution and priority strategies that can be done through Research and Development, Gradual and Sustainable Service Systems and Shariah Compliance. The findings in this study are expected to help the management of Zakat Management Organizations in the decision-making process as the development of management accounting based on multidimensional performance models.

Jenis Item:	Artikel
Subjects:	2X4 FIQH > 2X4.1 Ibadah > 2X4.14 Zakat
Divisions:	Artikel (Jurnal, Koran, Majalah)
Pengguna yang mendeposit:	Ms Novita Sari
Date Deposited:	04 Sep 2020 22:38
Last Modified:	04 Sep 2020 22:38
URI:	http://repository.uinsu.ac.id/id/eprint/9448

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