Etika dan manajemen bisnis islam (studi kasus di waroeng steak and shake cabang sm raja medan)

Ar-Rahmah, Rizka (2017) Etika dan manajemen bisnis islam (studi kasus di waroeng steak and shake cabang sm raja medan). Masters thesis, Universitas Islam Negeri Sumatera Utara.

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This study discusses Islamic Ethics and Business Management aims to determine the concept of Islamic business and business management concepts of Islam which was held in one of the branches of Waroeng Steak and Shake in SM Raja Medan. This restaurant uses the rules of the Qur'an and Hadith as the cornerstone of its business activities. The study was conducted from April 2016 - January 2017. This study used a qualitative approach. For technical data validation is done by digging information from several informants who are directly related to the business. In addition, the researchers also conducted direct observation in the study site to verify the data whether the data obtained from informants in accordance with the reality on the ground or not. The results of the analysis of the study showed that the concept of Islamic business ethics at Waroeng Steak is good for Shiddiq concept in terms of the material ensures good and lawful as well as fairness in trade as well as Tabligh in terms of speech. However, there are disadvantages in terms of Amanah is in terms of service and fathanah in terms of spiritual intelligence. To the researchers offer 3S program (smiling, salam, and saying greeting) to improve services and activities prayers alternately at the time of dzuhr, Asr and Maghrib to improve spiritual intelligence. Business management concepts of Islam in Waroeng Steak and Shake is entered into the category of "good" in terms of (1) Planning on five areas: Vision and Mission, production, distribution, recruitment and career path. For part (2) Organizing the division of tasks has been included in the category of "good". The management divides into two major parts, namely the outlets and offices. So the division of labor is more specific and regular. For (3) Supervision has also been in either category is to regularly hold a briefing every morning as well as implementing any regulations that apply regardless of who is making mistakes. Weakness in terms of supervision is still not accustomed consumers to give criticism and constructive suggestions to Waroeng Steak and Shake is because the means of constructive criticism and suggestions are still modest. Researcher Technology program offers criticism and suggestions via the official website Waroeng Steak and Shake. Lastly, (4) implementation. In terms of implementation has also been good in the form of appreciation and spiritual company but there is the disadvantage that in terms of timeliness and service. To

Jenis Item: Skripsi (Masters)
Subjects: 300 Social sciences > 330 Economics
Divisions: Program Pasca Sarjana > Program Magister > Ekonomi Islam
Pengguna yang mendeposit: Mrs. Triana Santi
Date Deposited: 25 Jul 2017 07:07
Last Modified: 25 Jul 2017 07:08

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