Principles Of Quality Management In Education

Syafaruddin, Syafaruddin (2020) Principles Of Quality Management In Education. In: Proceeding International Conference On Contemporary Islamic Studie (INCONCIS) 2020. UINSU Press, pp. 10-18. ISBN 978-623-93575-2-8

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Abstract

Integrated quality management in education is a philosophy, strategy, and management paradigm shift that originally focused on production shifted to focus on customer satisfaction. Therefore, the management of integrated quality improvement of education is very strategic to be applied in the process of improving service quality, and product quality to ensure that customer expectations are met as set out in education quality standards designed by top leaders together with education stakeholders through cultural changes based on quality. Education customer satisfaction becomes the main focus through educational leadership which seeks to change the school culture to be true based on the quality expected by education stakeholders.

Jenis Item:	Bagian dari buku
Subjects:	600 Technology (Applied sciences) > 650 Management and auxiliary services
Divisions:	Konferensi / Workshop (Conference and/or Workshop)
Pengguna yang mendeposit:	Ms Novita Sari
Date Deposited:	05 Mar 2021 05:57
Last Modified:	05 Mar 2021 05:57
URI:	http://repository.uinsu.ac.id/id/eprint/10896

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